Violence, Abuse, Neglect, Exploitation and Discrimination Policy

Promote safety, dignity, and trust with our Violence, Abuse, Neglect, Exploitation, and Discrimination (VANED) Policy and Procedure – a vital document for any service provider or sole trader committed to protecting people with disability and upholding the highest standards of care and service delivery.

This editable, ready-to-use policy is aligned with the NDIS Code of Conduct, NDIS Practice Standards, and Australian legal obligations, ensuring your service is fully compliant and proactive in identifying, responding to, and preventing incidents of harm or discrimination.

📄 What’s Included:

• A clear and professional policy and procedure document covering:
  
  
• Definitions of violence, abuse, neglect, exploitation, and discrimination
• Preventative strategies, education, and staff responsibilities
• Reporting pathways for staff, participants, and stakeholders
• Incident and complaint handling procedures
• Reference to your existing Incident Management, Complaints Management, and Risk Management systems
• Legal obligations for reporting to the NDIS Quality and Safeguards Commission and other authorities
• Record keeping, training, and continuous improvement requirements

✅ Features & Benefits:

• ✔️ Fully compliant with the NDIS Code of Conduct and Practice Standards
• ✔️ Supports participant safety, choice, and control
• ✔️ Clearly outlines staff responsibilities and incident reporting pathways
• ✔️ Provides a structured framework for complaint and incident management
• ✔️ Helps meet mandatory reporting and documentation requirements
• ✔️ Strengthens your organisation’s safeguarding culture and risk management
• ✔️ Editable Word document – insert your business name, contact details, and logo

Whether you're a growing team or a large company, this Policy is the perfect tool to stay on top of your responsibilities and ensure your workforce remains educated and aware.

Please note, although this policy is compliant with Australian legislation, it has not been checked against the NDIS Practice Standards for NDIS Registered providers.

✅Download today!

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.