Policies & Procedures Bundle - Providers and Sole Traders

Our great value policy and procedure bundle for service providers and sole traders in disability care provides 13 essential business policies and 23 supplemental forms. These are the basic policies you will need to run your business.  

With possible registrations and audits coming in 2026 and beyond, we have made available this set of business documents establishing clear standards and guidelines for the safe delivery of disability services. 

Each of these documents are comprehensive and straightforward and are also sold separately on our site. Enter your business details where indicated and check the terms to ensure they apply to your specific services.

This bundle includes the following policies & procedures:

• Complaints Management
• Risk Management
• Incident Management
• Risk Management
• Medication Management
• Work Health & Safety procedures
• Privacy & Confidentiality 
• Conflict of Interest
• Emergency Management
• Code of Conduct
• Continuous Improvement (suggestions & feedback)
• Individual Outcomes (achieving NDIS goals)
  
• Violence, Abuse, Neglect, Exploitation & Discrimination

Supplemental documents are provided as follows:

• Staff Training Register
• Risk Assessment Forms 
• Risk Assessment Register
• Incident Forms and Register 
• Complaints Forms and Register
• Emergency Response Plan
• Medication Chart & Incident Form 
• Schedule of Medications and Adverse Reactions Chart
• NDIS Reportable Incidents poster (attached to the Incident Report)
• WHS Notifiable Incidents List (in the WHS policy)
• Compliance Register (list of Legislation used for these policies)
• Document Control Register (tracks your documentation)
• Conflict of Interest Forms and Register
• Continuous Improvement Form 
  (suggestions & feedback for your business)
• Individualised Plan (goal setting and tracking for Participants)

Disclaimer: These documents are created to align with Australian legislation and industry best practice. Users of these documents should consult with a qualified legal advisor or compliance professional to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with their State and Territory laws and regulations.