Policies & Procedures Bundle - Providers and Sole Traders

Our great value policy and procedure bundle for service providers and sole traders in disability care provides 13 essential business policies and 22 supplemental forms. These are the basic policies you will need to run your business.

With changes to legislation in December 2023, the Disability Services & Inclusion Act 2023 outlines the mandatory requirements all disability service providers and sole traders to have policies, procedures and documents in place, establishing clear standards and guidelines for the delivery of disability services. 

The Work Health & Safety Act 2011 and related legislation for each State also provides information on the mandatory WHS policies required by all businesses.

Each of these documents are comprehensive and straightforward. Enter your business details where indicated and check the contents to ensure they apply to your specific services.

This bundle includes the following policies & procedures:

• Complaints Management
• Anti Discrimination
• Risk Management
• Incident Management
• Medication Management
• Hazard Management
• Work Health & Safety
• Privacy & Confidentiality
• Conflict of Interest
• Emergency Management
• Code of Conduct Declaration
• Continuous Improvement (suggestions & feedback)
• Individual Outcomes (achieving NDIS goals)
  

Supplemental documents are provided as follows:

• Participant Intake Form
• Participant Information Consent Form
  (permission to handle personal info)
• Risk Assessment Form including a pre-written template
• Risk Assessment Register
• Incident Report, Investigation Form & Incident Register
• Hazard Report, Investigation Form & Hazard Register
• Emergency Response plan for specific situations
• Medication Chart & Incident Form
• Schedule of Medications and Adverse Reactions Form 
• Complaints Form, Investigation Form & Complaints Register
• NDIS Reportable Incidents chart
• WHS Notifiable Incidents list (in the WHS policy)
• Compliance Register (your compliance with legislation)
• Document Control Register
  (track expiries for insurances, cards, service agreements)
• Conflict of Interest Declaration
• Conflict of Interest Register
• Continuous Improvement Form
  (suggestions & feedback for your business)
• Individualised Plan (goal setting and tracking for Participants)

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.