Service Agreement - Support Coordinator

Formalise your service delivery with confidence using this professionally written Support Coordinator Service Agreement, designed specifically for use between NDIS participants and Support Coordination providers.

This easy-to-customise Word template outlines the scope, expectations, and responsibilities of both parties—ensuring clear communication, compliance with NDIS requirements, and peace of mind for everyone involved.

Key Features:

✅ Fully aligned with the NDIS Act 2013 and NDIS Practice Standards

✅ Clearly defined sections for:

Ÿ  Agreement duration

Ÿ  Hourly rates and provider travel fees

Ÿ  Plan management details

Ÿ  Roles and responsibilities of both the Support Coordinator and the Participant

Ÿ  Feedback and complaints process

Ÿ  Expected Outcomes

✅ Includes detailed levels of support coordination:

Ÿ  Level 1: Support Connection

Ÿ  Level 2: Coordination of Supports

Ÿ  Level 3: Specialist Support Coordination

✅ Editable pricing and service list to reflect your offering

✅ Contact information sections and signature fields for both parties

🎯 Who is it for?
Support Coordinators, sole traders, or disability service providers offering coordination services under the NDIS who want a ready-to-go, participant-friendly agreement.

Disclaimer: These documents are created to align with Australian legislation and industry best practice. Users of these documents should consult with a qualified legal advisor or compliance professional to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with their State and Territory laws and regulations.