Service Agreement - Participant/Support Worker

This customisable NDIS Service Agreement Template is designed specifically for sole traders who deliver disability support services. Whether you're new to the industry or looking to streamline your business, this document helps you clearly outline your services, fees, and responsibilities while staying fully compliant with NDIS requirements.

✅ Easy to customise with your business and client details
✅ Professional format aligned with NDIS legislation and the NDIS Price Guide
✅ Covers all essential terms including travel fees, cancellations, and hospital admissions
✅ Schedule of Fees and Supports (aligned with NDIS line items)
✅ Party responsibilities, complaints process, short-notice cancellations, invoicing terms
✅ Who pays for activities and travel
✅ Terms for ending the agreement and breach of agreement

What’s included:

• Sole Trader Service Agreement (fully editable in Word format)
• Easy-Read Sole Trader Service Agreement (for Participants who prefer simplified terms

This resource supports sole traders to:

• Deliver services professionally and transparently
• Protect themselves with clear terms around pay, travel, and service interruptions
• Meet obligations under the NDIS Code of Conduct and Privacy Act 1988.

Designed with flexibility in mind, you can adapt the cancellation policy, services and pricing to suit your individual client arrangements.

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.