Service Agreement - Participant/Support Worker

This document is designed to facilitate a service agreement between an NDIS participant and an Independent Support Worker. Comprehensive terms and conditions are outlined.

We have also included an Easy-read version of the service agreement if you prefer to provide your client an easy-to-understand contract.

This is a Microsoft Word document and is fully customisable for your personal use.  Terms and conditions outlined are as follows:

• Responsibilities of both parties
• List of services to be provided to the participant
• Terms for ending the agreement and breach of agreement
• Who provides equipment like gloves and masks
• Whether the support worker can claim travel 
• Who pays for entry to activities like bowling and movies
• How the support worker is to invoice and to whom
• What insurances and competencies the support worker must maintain
• Feedback and complaints policy
• Short notice cancellation policy
• What happens when your client goes to hospital

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.