Service Agreement: Participant-Service Provider

Create clear, compliant, and professional Service Agreements for your NDIS clients with this customisable template bundle. Designed for Disability Support Providers (not sole traders) this resource includes:

✅ A comprehensive NDIS Service Agreement Template ready for your business details

✅ A separate Easy-Read Version with simplified language to help participants and families better understand their rights and responsibilities

✅ Pre-filled sections aligned with current NDIS Pricing Arrangements

✅ A detailed Schedule of Supports and participant-friendly explanations

This template ensures your service agreements are:

• Easy to customise with participant details, provider contact information, support hours, and cancellation terms.
• Suitable for plan-managed participants and compatible with invoicing procedures

The bundle also covers:

• Travel fees and personal expense clauses
• Provider and participant responsibilities
• Feedback, complaints, and dispute resolution pathways
• Service interruption terms
• Short-notice cancellation policies

Whether you’re looking for a professional format for NDIA audits or a simpler version for participant understanding, this bundle saves time and ensures you meet NDIS requirements with confidence.

Disclaimer: These documents are created to align with Australian legislation and industry best practice. Users of these documents should consult with a qualified legal advisor or compliance professional to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with their State and Territory laws and regulations.