Privacy & Confidentiality Policy

Protecting personal information is essential in disability support services. Our Privacy & Confidentiality Policy & Procedure ensures your business meets legal obligations under the Privacy Act 1988, the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and the NDIS Code of Conduct.

This policy sets out clear guidelines on how to collect, store, and protect participant, staff, and third-party information while preventing unauthorised access or disclosure. It covers security measures, confidentiality obligations, and compliance with legal requirements to maintain trust and safeguard personal data.

Key Features:

✅ Compliance with Australian privacy laws and NDIS requirements for unregistered providers

✅ Guidelines on secure storage, access, and disposal of personal information

✅ Roles and responsibilities for handling confidential data

✅ Procedures for reporting and managing privacy breaches

For businesses requiring participant consent for information sharing, pair this policy with our Participant Information Consent Form.

Ensure your business upholds the highest standards of confidentiality—download this essential policy today!

Please note, although this policy is compliant with Australian privacy legislation, it has not been checked against the NDIS Practice Standards that are applicable only to NDIS Registered providers.

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.