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Complaints Policy & Procedure

Complaints Policy & Procedure

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Based on the Disability Services and Inclusion Act 2023, this complaints management and resolution system includes your full Policy and Procedure , a Complaints Investigation Form and a Complaints Register. 

Simply write you business name or sole trader name in the relevant spaces and convert this document for use in your own business.

Please read the document carefully and have it looked over by a legal team for accuracy as the new laws were introduced Jan 1, 2024 and you'll need to be aware of your obligations as a provider of disability services.



Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.

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