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Complaints Policy & Procedure

Complaints Policy & Procedure

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Our complaints management and resolution system for disability services includes your full Policy and Procedure, a Complaints Recording Form, Investigation Form and a Complaints Register. 

Complaint management is part of compliance in the disability space. The Disability Services and Inclusion Act 2023 has specific requirements for all providers including unregistered sole traders and larger providers to have a complaints system in place.

Simply write you business name or sole trader name in the relevant spaces and convert this document for use in your own business.

 

 

Disclaimer: Users of these documents should consult with a qualified legal advisor to ensure that any information contained herein is applicable to their specific circumstances and is in compliance with relevant laws and regulations. The author and distributor of this document make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information contained within. Any reliance you place on such information is strictly at your own risk.

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